Can a dispatcher choose a driver manually?

A regular customer, a special vehicle or a disputed situation may need an operator’s decision. Select a driver manually from the order form when your access rights allow it.

The assignment configuration can consider distance, rating, workload and declined orders. In the current driver app, auto-pick proposes a suitable order and the driver confirms acceptance.

Agree rules for zones, airports, vehicle suitability and customer restrictions. The assignment logic follows the operating model configured for your fleet.