Agree each stage before the switch

Review the export available from your current system. Agree the records that can be transferred, the required format and the DispHub settings for your service.

Prepare your logo and colours, identify the people responsible for dispatch and drivers, and agree how the team will learn the workflow. Confirm any payment or other provider requirements separately.

Agree which bookings, tariffs and team actions to check, who confirms readiness and when to switch. Discuss whether a limited pilot or use alongside the current system is suitable for your setup.

Data preparation, required development, app publication and external provider setup can affect the schedule. Confirm these dependencies before setting the date for your team.